Privacy Policy

1. Overview

Texas Patio and Fence, LLC ("Company", "we", "us") operates an internal project management application ("Service"). This Privacy Policy describes how we collect, use, and protect information from authorized users of the Service.

2. Information We Collect

We collect the following information from authorized users:

• Account Information: Name, username, email address, phone number, and job title as provided by you or an administrator.
• Job Data: Customer addresses, builder information, fence specifications, plot plans, install dates, and related project data entered through the Service.
• Usage Data: Login activity, actions taken within the Service, and job history logs for operational purposes.

3. How We Use Your Information

We use collected information to:

• Operate and maintain the Service
• Assign and manage fence installation jobs
• Send SMS notifications about job assignments and updates
• Sync job data with Google Calendar for scheduling
• Store plot plan documents on Google Drive for team access
• Maintain operational records and job history

4. SMS & Mobile Information

We take your mobile privacy seriously. Regarding SMS communications:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Your phone number is used solely for sending operational SMS notifications related to job assignments within the Service.
• You may opt out of SMS at any time by replying STOP to any message.

5. Third-Party Services

The Service integrates with the following third-party services for operational purposes only:

• Twilio: Used to send SMS notifications to project managers. Twilio processes your phone number and message content. See Twilio's Privacy Policy.
• Google Calendar: Used to sync job scheduling data. See Google's Privacy Policy.
• Google Drive: Used to store plot plan documents for team access. See Google's Privacy Policy.

We do not sell, rent, or share your personal information with any other third parties.

6. Data Security

We implement reasonable security measures to protect your information, including:

• Encrypted connections (HTTPS) for all data transmission
• Password-protected user accounts with role-based access controls
• Secure authentication for third-party service integrations

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain user account information and job data for as long as necessary to fulfill operational purposes. If your account is deactivated, your personal information may be retained in our records for a reasonable period for legal and business purposes.

8. Your Rights

You have the right to:

• Access and review your personal information stored in the Service
• Request correction of inaccurate information
• Opt out of SMS communications at any time
• Request deletion of your account by contacting an administrator

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the Service constitutes acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy or to exercise your rights, contact us: